Digital AkshayaLast updated: September 29, 2026
1. Service Assistance
Digital Akshaya provides assistance for eligible online applications, digital services and related activities. Our role is to assist customers with the application or service process.
2. Government Approval
Submission of an application does not guarantee approval. Final approval, rejection, verification, certificate issuance or other official decisions are made by the concerned government department or service provider.
3. Customer Responsibility
- Provide accurate information and genuine documents.
- Check all application information before submission.
- Provide required documents within the requested time.
- Keep acknowledgement numbers and receipts safely.
4. Fees and Charges
Applicable government fees, portal charges, payment charges and Digital Akshaya service charges may apply depending on the service. Customers can ask for the applicable charges before requesting a service.
5. Processing Time
Processing times may vary depending on the concerned department, portal, verification process, holidays, network availability and other external factors. Digital Akshaya cannot guarantee a specific government processing time.
6. Technical Issues
We are not responsible for delays or interruptions caused by government portals, third-party service providers, payment gateways, internet connectivity, server failures or other circumstances beyond our reasonable control.
7. False or Fraudulent Information
We do not knowingly assist with fraudulent documents, false information or unlawful applications. Customers are responsible for the authenticity of information and documents they provide.
8. Changes to Terms
These Terms & Conditions may be updated from time to time. The latest version published on this website will apply to future use of our services.
9. Contact
For questions regarding these terms, please contact Digital Akshaya through our Contact page.